Terms of Use

Terms of Use

1.     Object of the user agreement

This user agreement contains the provisions and conditions applicable to the usage of information and services, offered by Belgian Network Solutions on the Benesol.be website. By using this website and the services provided by this website, you agree to the terms of this user agreement.

2.     Privacy policy

Benesol.be respects the privacy of its website visitors and takes all necessary precautions, to provide you with all the relevant information concerning the way your personal data are collected and used. Because of this, we created a privacy policy, allowing you to find all relevant information. We strongly recommend giving this policy a thorough reading, before sharing your personal data with us. We sincerely hope, this policy shall remove every concern you may have. For further questions, you may contact us by mail or e-mail. You may find our contact details at the top of this page.

Benesol.be means to inform both future and existing customers on the products and services offered by Belgian Network Solutions , as well as to announce new services and general notifications. To ensure the optimal functioning of the site, we may need to collect some of your personal data.

2.1     Personal data

Belgian Network Solutions does not share your personal data with third parties under any circumstance, except when:

Should Belgian Network Solutions exceptionally plan to share your personal data with third parties, with whom Belgian Network Solutions co-operates, you will be asked to give your permission.

All legal obligations concerning the use of personal data for direct marketing notwithstanding, by agreeing with these conditions, you give us your permission to use your data for such purposes. You may withdraw your permission at all time by sending a dated and signed request and a copy of your ID to the aforementioned address.

By the privacy act of December 8th, 1992, you possess certain rights concerning your personal data. These rights encompass the right to review and correct your data as collected by the web application. You may exercise these rights by sending a dated and signed request along with a copy of your ID to the aforementioned address.

2.2     Use of cookies

The use of cookies is indispensable for offering you personalised services. Cookies are tiny chunks of information, placed on your hard drive by the server. These cookies can be read during a future visit to our site. This information shall be used to verify your identity, so there is no need to fill out your username or password again. Information about the actions you undertake on the site will be saved in the cookies. This will inform us of your preferences and wishes. The cookie will also save your IP-address, browser type and log in data.

You can configure your browser so that you are warned, each time a new cookie is created, or so it prevents new cookies from being created. You may also refuse cookies, by clicking the ‘no cookies’- button. You may also inform us of your refusal to have us process your data by means of cookies later, by clicking this button. You must keep in mind, that should you refuse cookies, you may not be able to use certain features.

2.3     Logfiles

The web application also collects data in logfiles. This information is used for traffic- and profile analysis. In these, data about the actions you undertake on our site is collected. These logfiles are located on the website server. You are assumed to consent to the collection of information in logfiles.

2.4     Links

Our site may contain links to other websites. These sites are not controlled by Belgian Network Solutions; as such, Belgian Network Solutions cannot be held liable for their privacy policy or how they treat your personal data. Because of this we recommend you check the privacy policy of these sites.

2.5     Security

We would like to inform you that we take all appropriate security measures to protect your data against unexpected destruction, accidental loss, wilful edit or unauthorised access. We use firewalls, make sure all information and every file are saved on a secure terminal and protect each password by means of encryption technology. We also keep up with the newest technology.

2.6     Permission

To give our visitors a clear view on the way we treat their personal data is of the utmost importance to Belgian Network Solutions. It is important to be well informed when giving your permission for the processing of your personal data. We offer you the possibility to visit our site without giving us any of your personal data. However, this will make certain features unusable to you. If you, after reading this policy, decide to give us your personal data, you have consented in a well-informed way to the processing of your personal data for the purposes specified in this policy. You maintain the possibility to remove your account at any given time. This will remove your profile and cease the processing of your personal data.

2.7     Registration with the Privacy Commission

The processing of personal data by Belgian Network Solutions is registered with the Commission for the protection of privacy at 139 Hoogstraat, 1000 Brussels; tel: 02/213.85.40; e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it ; Internet: www.privacy.fgov.be.

2.8     Changes to the privacy policy

Future changes to the privacy policy remain possible. The amended privacy policy shall be published on Belgian Network Solutions’s website and shall automatically become valid 30 days after the initial publication on the site.

3.     Intellectual property

All elements of Belgian Network Solutions and Benesol.be are subject to the Belgian Intellectual Property act of June 30th, 1994. Reproduction is absolutely prohibited without consent by Belgian Network Solutions.

4.     Exoneration / Responsibility

Belgian Network Solutions cannot be held liable for incorrect or false data on the website. Belgian Network Solutions cannot be held responsible by users or third parties for any suffered direct or indirect damage, loss of profit or any other damage caused by its negligence or forgetfulness while offering, compiling, mounting, writing or interpreting data. Furthermore Belgian Network Solutions cannot be held liable for system failure or malfunction.

Belgian Network Solutions may contain links to other websites or third party websites. A link to a third party website does not imply that Belgian Network Solutions has any ties with the administrators of these websites, co-operates with them or condones the contents of their sites. Belgian Network Solutions cannot check third party sites and its contents and thus cannot be held liable for it.

5.     Legal disputes

Belgian law is applicable on all legal disputes concerning these general conditions. The courts of Leuven are competent.

6.     Changes to the general conditions

Belgian Network Solutions retains the right to change these general conditions at any given time. The amended general conditions shall be published on Belgian Network Solutions’s website and shall automatically become valid 30 days after the initial publication on the site.